Welcome to the help center

Here you will find various guides and how-to videos to assist your interactions with AlaCop systems. If you experience any issues, please review the information on this page for help. If you still need assistance, contact the ALEA Support Center at (844) 838-9028.

Documents

First Log In - Accessing Alacop First Log In - Accessing Alacop or Alacop Applications.pdf

Alacop Login Page Information AlaCOP Login Page Information.pdf

AlaCOP Password Requirements AlaCOP Password Requirements.pdf

How to Use Microsoft Authenticator How to Download & Use the Microsoft Authenticator App.pdf

MFA User - Accessing Alacop MFA User - Accessing Alacop or Alacop Applications.pdf

How to Update Authentication Methods Update Your Authentication Methods.pdf

User Password Reset User Password Reset.pdf

MOVE User Guide MOVE Impacts & FAQ.pdf

Videos

CJIS MFA Introduction youtube

First Time Login & MFA Setup youtube